Recent Posts

SERVPRO Has the Capacity for Large Commercial Disaster Clean-ups

4/18/2019 (Permalink)

If you have a fire at your business, SERVPRO understands how important it is to get back to work as quickly as possible to avoid losses and keep your customers happy. In October of 2018, SERVPRO of Moline/Rock Island responded to a fire disaster at a large local manufacturer and distributor. An outside fire that made its way into the facility caused smoke and soot damage to their entire warehouse and much of the merchandise they distribute. For this company, stopping business was not an option. SERVPRO was able to accommodate this business and work around their schedules to ensure continuation of business and prevention of any further loss.

SERVPRO responded immediately to assess the damage and create a plan of action to work around their production facilities and employees. We worked closely with staff members and with their unique production schedule to minimize interruption with warehouse and office procedures. With light soot covering nearly every product and surface at the facilities, we worked with this business to meet their production and shipping deadlines. Because there could be no delays in the flow of production, there was no room for error. In one instance, SERVPRO was able to clean over 60,000 parts in only 3 hours. By the end of this job, this business was back to normal and functioning “Like it never even happened.”

This is just one an example of SERVPRO of Moline/Rock Island going above and beyond to accommodate local businesses. We are dedicated to restoring your business and avoiding business downtime. Whether you have a small business or a large commercial operation, SERVPRO has the skills and dedication to get the job done quick and with minimal interruption.

Why Choose SERVPRO for Odor Elimination?

4/17/2019 (Permalink)

Why SERVPRO Why Choose SERVPRO for Odor Elimination? SERVPRO professionals assess your odor source and present you with the best options for elimination.

Unpleasant odors can be tough to get rid of in your home or business. This is especially true following a fire. Even a small fire can cause oppressive odors to linger for years unless the soiled areas are properly cleaned and deodorized. Left untreated, the aftermath of the soot and smoke from fires can become permanent. This is because, as smoke and soot travels throughout your structure, residues and deposits can get left behind in hard to reach places; the longer this sits, the more time it has to soak into the affected surfaces or materials.

At SERVPRO, our highly trained technicians have years of experience cleaning and deodorizing odor sources. Whether you have odor caused by fire, mold, pets, or cigarette smoke, we have the experience and expertise to tackle any size job at your home or business. We do not simply cover up the orders with fragrances; instead, our team of professionals pin-point the exact location of your odor and eliminate the source. Once we identify the source, we use our own proprietary cleaning products designed to eliminate odors and prevent them from returning. This service also includes any items within range of your odor problem that also need treatment, such as furniture, draperies, floors, walls, HVAC systems, ceilings, and more.

If you are in need of deodorization services, call SERVPRO of Moline/Rock Island today at 309-797-1199 and we will make it “Like it never even happened.”

Choose SERVPRO for Commercial Cleaning Services

4/15/2019 (Permalink)

Commercial Choose SERVPRO for Commercial Cleaning Services SERVPRO works around your business's schedule.

As a business owner, you understand the importance of maintaining a clean and odor free office space, and how the appearance of your business reflects on your reputation. As everyday wear and tear gradually soils your office space, it can often be a challenge for your regular cleaner or janitorial staff to tackle the grime. Whether you have an odor problem, soiled carpet, or simply need general cleaning services, SERVPRO of Moline/Rock Island is “Here to Help.”

SERVPRO offers full service capabilities that deliver a deeper clean than your average cleaning company. With 24/7 service, we will respond quickly to assess the amount of soil and determine the best cleaning options.

Below you will find the various commercial cleaning services we offer:

  • Air Ducts and HVAC
  • Biohazard and Sewage
  • Trauma and Crime Scene
  • Carpet and Upholstery
  • Drapes and Blinds
  • Ceilings, Walls, and Hard Floors
  • Odor Removal and Deodorization
  • Vandalism

If your local business is in need of cleaning services, call SERVPRO of Moline/Rock Island today at 309-797-1199. We will make it “Like it never even happened.”

Fire Extinguisher Aftermath Safety

3/27/2019 (Permalink)

Fire extinguishers play a crucial role in minimizing the impact that a fire can have on your home or business structure. Having one close by is critical to reducing your chances of large loses. An otherwise small fire can easily grow and spread throughout a structure quickly without the presence an extinguisher. In fact, in 75% of the cases where a fire extinguisher was used, a fire department was not required for assistance.

At the same time, the chemical spray from fire extinguishers can be potentially corrosive to materials in your home or office and harmful to your skin and when inhaled. For this reason, once you have successfully put out your fire, it is important to take precautions in cleaning up the sprayed areas. Below is a list of tips to keep you and your family or employees safe until SERVPRO arrives:

  • Do not use a broom to clean up the dust, as this can aerosolize fine particles.
  • Make sure the area is properly ventilated.
  • Wash hands and any skin that comes into contact with the spray.
  • Make sure family members and employees are trained in the use of fire extinguishers.

If you have used a fire extinguisher in your home or business, act fast to avoid further damage to your home, business or belongings and call SERVPRO of Moline / Rock Island at 309-797-1199.

Commercial Document Restoration

3/21/2019 (Permalink)

At SERVPRO of Moline/Rock Island, we understand that your documentation is extremely important to you and your clients, as well as essential to running your business. When it comes to water damage, timely response and mitigation is key to restoring your damaged documents. With our rapid response and state-of-the-art technology, SERVPRO of Moline/Rock Island can help save your important and sometimes irreplaceable files and get you back to running your business quickly.

The Document Restoration Team is very dedicated to your business’s privacy. In this way, all Document Restoration Team members are HIPAA Master certified; your documents remain under 24/7 video surveillance; and there is supervision of any team members entering and exiting the Drying Chamber Facility.

Depending on the severity of damage, there are a number of options and technologies employed in restoring your business’s documents:

  • Vacuum Freeze Drying—this process involves freezing your documents and drying them with various vacuums and pressures to achieve sublimation, which is the direct conversion of a solid (ice) into a gas (water vapor).
  • Digitization—we offer digitization of your business’s paper files, which can help create extra office space. If your file room was affected by water damage, digitization could solve this issue while preventing another water damage to files in the future.
  • Gamma Irradiation—this is a process used for cleaning/disinfecting and decontaminating documents or other consumer goods. This is used in water damage involving sewage and waste.
  • Certified Destruction—in the unfortunate event that we cannot save and restore your documentation, we also offer certified destruction and disposal of classified documentation. This can protect your business’s liabilities, brand image, or proprietary information.

If your business has suffered water damage to documents, please call SERVPRO of Moline/Rock Island at 309-797-1199.

Tornadoes: How Do they Work?

3/20/2019 (Permalink)

What are they?

A tornado, often called a twister, is a rapidly circulating column of air extending from the clouds of a thunderstorm to the ground. Tornadoes can create winds exceeding 300 miles per hour; though, even much slower winded tornadoes can cause destruction.

While, most often, tornadoes last only a few minutes and do not travel much more than a mile before they disappear, others grow to massive sizes and travel for several miles, causing widespread devastation to communities.

What causes them?

Tornadoes spawn out of severe thunderstorms as warm, moist air and cool, dry air is combined. As these 2 air types collide, an instability is created. As a change in wind direction takes place, coupled with an increase in wind speed, a horizontal spinning effect begins in the lower atmosphere. Then, as air rises toward the sky, the horizontal rotating winds become vertical, thus creating the tornadoes we all recognize.

Why Choose SERVPRO for Spring Cleaning?

3/19/2019 (Permalink)

Winter is over and spring has begun; it’s time to clean! While SERVPRO provides disaster clean-up services after fires and water damage, we are also highly trained in residential cleaning services. In fact, SERVPRO of Davenport-Bettendorf has the expertise to provide a deeper clean than your basic house cleaning service.

HVAC Cleaning

SERVPRO can inspect your HVAC system and ductwork, and provide cleaning services to help restore peak energy efficiency, remove offensive odors and improve the quality of indoor air.

Carpet Cleaning

At SERVPRO we use the latest IICRC training, in addition to state of the art equipment, to remove stains trapped deep in your carpet.

Stain Removal

We will use IICRC standards to determine the best cleaning options for your particular stain and provide soil protection options for your carpet.

Odor Identification and Deodorization

At SERVPRO, we go straight to the source of your odor problem and determine the best methods for neutralization and elimination of the odor source.

Upholstery and Drapes

SERVPRO can help lengthen the life of your drapes and furniture with regular cleaning. We will inspect and test your items to determine the safest and most effective cleaning method.

Prepare Your Business With an Emergency READY Program

3/18/2019 (Permalink)

Is your business prepared for emergency situations, such as fire or a water leak? Do your employees know key information to use in such an emergency, such as the location of your water shut-off valve and fire extinguishers or who to call for immediate assistance? According to recent research, up to 50% of businesses shut their doors following a disaster. Of businesses that remain open, a majority of them had an emergency action plan. The SERVPRO Emergency Ready Program (ERP) App is an important tool for businesses to fill these gaps in emergency preparedness.

Our ERP is an extensive app containing crucial information about your business location, including emergency contact lists, shut-off valve locations and priority locations. This includes several pictures that act as guides for you and your employees during your emergency situation. In the event of a sudden emergency, the ERP is designed to help minimize interruptions in your day-to-day business by having a plan set in place specific to your facility.

At SERVPRO, we believe that understanding what to expect and being organized in the face of emergency is key to timely mitigation of your issues. In this way, our ERP helps you “Be Ready For What Happens” in the face of any obstacles to running your business.

To get started, call SERVPRO of Moline / Rock Island at 309-797-1199.

Why Choose SERVPRO of Moline / Rock Island?

3/15/2019 (Permalink)

Highly Trained Staff

At SERVPRO of Moline / Rock Island, our staff is highly trained in all aspects of property damage restoration. Our employees receive ongoing training that is both hands on and web based.  Additionally, our employees obtain certification from the Institute of Inspection and Restoration Certification (IICRC). The IICRC is the certifying body for the cleaning and restoration industry. IICRC Standards are developed to provide the highest quality concepts, terminology, and procedures recognized in the cleaning and restoration industry. Given our dedication to employee development, rest assured our restoration professionals will make damage to your home or business “Like it never even happened."

Technology

SERVPRO of Moline / Rock Island uses advanced technology to bring your home or business to preloss condition effectively, reliably, and as fast as possible. Our advanced technology incorporates scientific principles from the field of Psychrometry. By controlling humidity, airflow, and the temperature of your property, we are able to remove moisture and dry affected areas quickly, preventing additional damage. 

Examples of tools we use:

  • Infrared cameras and moisture sensors identify water location—it’s the water you can’t see that does the most damage.
  • Thermo-hygrometers measure both temperature and relative humidity, which allows us to calculate specific humidity, dew point and vapor pressure.
  • Commercial Dehumidifiers, both refrigerant and desiccant, absorb moisture from the air
  • DryBook Mobile is SERVPRO’s proprietary software program that uses the latest technology to ensure your property is drying quickly and efficiently. DryBook provided real-time documentation of the drying process and validates that the equipment used and services performed are executed to the IICRC Standard.

24 Hour Emergency Service

SERVPRO of Moline / Rock Island provides emergency services 24 hours a day, 7 days a week. This means no matter the day or time, we are here to help in your time of need. We are also faster to any size emergency, helping you to minimize damages to your property, as well as the cost for cleaning and restoration. This is especially important with water, as it spreads rapidly throughout your property into floors, walls, and furniture.

If you have an emergency, let SERVPRO of Moline / Rock Island use our talented staff, advanced technology, and rapid response to make it “Like it never even happened." Call us at 309-797-1199.

Preparing For a Flood

3/14/2019 (Permalink)

With the large amounts of melting snow up north, coupled with forecasts of heavy rain, this flood season is set to be an historic one. For this reason, it is important that you and your family are prepared. This means paying close attention to local weather predictions, being mindful of possible road closures, and following instructions from local authorities when applicable. If flooding in your area is probable, have a safe place nearby where you can temporarily relocate, such as with a family member or friend. Also, if you have pets, make sure to have food and water, vaccination papers, and proper housing arrangements made, such as animal-friendly hotels.

In addition, the American Red Cross recommends having certain items packed and ready to go for when a flood hits. See the list below of some of these essential items:

  • Water—3+ day supply (1 gallon per person per day)
  • Food—3+ day supply (non-perishable, easy to prepare)
  • Flashlight
  • Battery-powered or hand-crank radio
  • Extra batteries
  • First-Aid kit
  • Medications
  • Extra cash
  • Emergency blanket

For more information, please call SERVPRO of Moline/Rock Island at 5309-797-1199.