Recent Posts

Tornadoes: How Do they Work?

3/20/2019 (Permalink)

What are they?

A tornado, often called a twister, is a rapidly circulating column of air extending from the clouds of a thunderstorm to the ground. Tornadoes can create winds exceeding 300 miles per hour; though, even much slower winded tornadoes can cause destruction.

While, most often, tornadoes last only a few minutes and do not travel much more than a mile before they disappear, others grow to massive sizes and travel for several miles, causing widespread devastation to communities.

What causes them?

Tornadoes spawn out of severe thunderstorms as warm, moist air and cool, dry air is combined. As these 2 air types collide, an instability is created. As a change in wind direction takes place, coupled with an increase in wind speed, a horizontal spinning effect begins in the lower atmosphere. Then, as air rises toward the sky, the horizontal rotating winds become vertical, thus creating the tornadoes we all recognize.

Why Choose SERVPRO for Spring Cleaning?

3/19/2019 (Permalink)

Winter is over and spring has begun; it’s time to clean! While SERVPRO provides disaster clean-up services after fires and water damage, we are also highly trained in residential cleaning services. In fact, SERVPRO of Davenport-Bettendorf has the expertise to provide a deeper clean than your basic house cleaning service.

HVAC Cleaning

SERVPRO can inspect your HVAC system and ductwork, and provide cleaning services to help restore peak energy efficiency, remove offensive odors and improve the quality of indoor air.

Carpet Cleaning

At SERVPRO we use the latest IICRC training, in addition to state of the art equipment, to remove stains trapped deep in your carpet.

Stain Removal

We will use IICRC standards to determine the best cleaning options for your particular stain and provide soil protection options for your carpet.

Odor Identification and Deodorization

At SERVPRO, we go straight to the source of your odor problem and determine the best methods for neutralization and elimination of the odor source.

Upholstery and Drapes

SERVPRO can help lengthen the life of your drapes and furniture with regular cleaning. We will inspect and test your items to determine the safest and most effective cleaning method.

Prepare Your Business With an Emergency READY Program

3/18/2019 (Permalink)

Is your business prepared for emergency situations, such as fire or a water leak? Do your employees know key information to use in such an emergency, such as the location of your water shut-off valve and fire extinguishers or who to call for immediate assistance? According to recent research, up to 50% of businesses shut their doors following a disaster. Of businesses that remain open, a majority of them had an emergency action plan. The SERVPRO Emergency Ready Program (ERP) App is an important tool for businesses to fill these gaps in emergency preparedness.

Our ERP is an extensive app containing crucial information about your business location, including emergency contact lists, shut-off valve locations and priority locations. This includes several pictures that act as guides for you and your employees during your emergency situation. In the event of a sudden emergency, the ERP is designed to help minimize interruptions in your day-to-day business by having a plan set in place specific to your facility.

At SERVPRO, we believe that understanding what to expect and being organized in the face of emergency is key to timely mitigation of your issues. In this way, our ERP helps you “Be Ready For What Happens” in the face of any obstacles to running your business.

To get started, call SERVPRO of Moline / Rock Island at 309-797-1199.

Why Choose SERVPRO of Moline / Rock Island?

3/15/2019 (Permalink)

Highly Trained Staff

At SERVPRO of Moline / Rock Island, our staff is highly trained in all aspects of property damage restoration. Our employees receive ongoing training that is both hands on and web based.  Additionally, our employees obtain certification from the Institute of Inspection and Restoration Certification (IICRC). The IICRC is the certifying body for the cleaning and restoration industry. IICRC Standards are developed to provide the highest quality concepts, terminology, and procedures recognized in the cleaning and restoration industry. Given our dedication to employee development, rest assured our restoration professionals will make damage to your home or business “Like it never even happened."

Technology

SERVPRO of Moline / Rock Island uses advanced technology to bring your home or business to preloss condition effectively, reliably, and as fast as possible. Our advanced technology incorporates scientific principles from the field of Psychrometry. By controlling humidity, airflow, and the temperature of your property, we are able to remove moisture and dry affected areas quickly, preventing additional damage. 

Examples of tools we use:

  • Infrared cameras and moisture sensors identify water location—it’s the water you can’t see that does the most damage.
  • Thermo-hygrometers measure both temperature and relative humidity, which allows us to calculate specific humidity, dew point and vapor pressure.
  • Commercial Dehumidifiers, both refrigerant and desiccant, absorb moisture from the air
  • DryBook Mobile is SERVPRO’s proprietary software program that uses the latest technology to ensure your property is drying quickly and efficiently. DryBook provided real-time documentation of the drying process and validates that the equipment used and services performed are executed to the IICRC Standard.

24 Hour Emergency Service

SERVPRO of Moline / Rock Island provides emergency services 24 hours a day, 7 days a week. This means no matter the day or time, we are here to help in your time of need. We are also faster to any size emergency, helping you to minimize damages to your property, as well as the cost for cleaning and restoration. This is especially important with water, as it spreads rapidly throughout your property into floors, walls, and furniture.

If you have an emergency, let SERVPRO of Moline / Rock Island use our talented staff, advanced technology, and rapid response to make it “Like it never even happened." Call us at 309-797-1199.

Preparing For a Flood

3/14/2019 (Permalink)

With the large amounts of melting snow up north, coupled with forecasts of heavy rain, this flood season is set to be an historic one. For this reason, it is important that you and your family are prepared. This means paying close attention to local weather predictions, being mindful of possible road closures, and following instructions from local authorities when applicable. If flooding in your area is probable, have a safe place nearby where you can temporarily relocate, such as with a family member or friend. Also, if you have pets, make sure to have food and water, vaccination papers, and proper housing arrangements made, such as animal-friendly hotels.

In addition, the American Red Cross recommends having certain items packed and ready to go for when a flood hits. See the list below of some of these essential items:

  • Water—3+ day supply (1 gallon per person per day)
  • Food—3+ day supply (non-perishable, easy to prepare)
  • Flashlight
  • Battery-powered or hand-crank radio
  • Extra batteries
  • First-Aid kit
  • Medications
  • Extra cash
  • Emergency blanket

For more information, please call SERVPRO of Moline/Rock Island at 5309-797-1199.

Moline, Rock Island, East Moline, and Milan Residents: We Specialize in Flooded Basement Cleanup and Restoration!

2/8/2019 (Permalink)

 (Permalink)

If you live Moline or Rock Island, don't let a flooded basement get you down. Call us!

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Coal Valley, Sterling, Rock Falls, or Moline basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today - (309) 797-1199

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Moline/Rock Island and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help (309) 797-1199

Water, Water Everywhere

1/25/2019 (Permalink)

1/25/2019

Water and moisture can cause both structural and content damage when unnoticed.  Even a small leak, left untreated, can lead to big loses. 

Because mold growth can begin in less than 48 hours, water damage should be handled by trained professionals who have the equipment and knowledge to treat the situation, regardless of the size.

If you experience a water situation there are some things you can do until help arrives;

  • Shut off the source of the water if possible or contact a qualified party to stop the water source.
  • Turn off circuit breakers for wet areas when access to the power distribution panel is safe from shock.
  • Remove as much water as possible by mopping and blotting.
  • Wipe water from wood furniture and remove from the wet area, if possible, otherwise place aluminum foil between furniture legs and wet carpet.
  • Remove from walls are wet area all items that are valuable or sensitive to moisture. e. – Paintings, art objects, computers, documents, etc.
  • Hang draperies with coated hangers to avoid contact with wet flooring.

If you have experienced water damage in recent months, call the professionals at SERVPRO Moline/Rock Island to access your situation and provide fast, effective clean up.

Steps to Help Prevent Frozen Pipes

1/25/2019 (Permalink)

1/25/2019

You wake up on a cold winter morning, head into the bathroom or kitchen, turn the faucet and … a trickle. Or, nothing at all.

You have a frozen pipe. What do you do now? Better yet, how do you avoid this messy, potentially expensive situation in the first place?

Here are some ideas to help keep the water flowing inside, even as the freeze sets in outside:

Before It Gets Cold

  • Drain water supply lines to your sprinkler and swimming pool. Don't put antifreeze in the lines; spills or leaks can threaten pets, wildlife and landscaping.
     
  • Disconnect and drain outdoor hoses before putting them in storage. Place an inexpensive foam cover over the faucet. Better yet, close the inside valves that supply water to the hose bibs. Then open the outside hose bibs to let any remaining water drain out, and leave them open.
     
  • Insulate water pipes with pipe sleeves, heat tape or heat cable, particularly pipes that run through unheated areas of the house, such as attics, basements, crawl spaces and garages.

As Temperatures Drop

  • Keep your house warm, and allow the warm air to circulate as much as possible. Seal drafts and keep interior doors open. If you’re going to be gone for an extended period, don’t turn off the heat. Keep it set to at least 55 degrees Fahrenheit.
     
  • Open cabinet doors under kitchen and bathroom sinks to allow heat to reach the pipes. Be sure to move cleaners and other chemicals out of reach of children and pets.
     
  • Open indoor faucets, hot and cold, to allow a trickle of water. Flowing water is less likely to freeze.

When a Pipe Freezes

  • The first thing to do, faced with the telltale trickle, is try to find where the pipe is frozen. Keep the faucet open, and open other faucets in the house to determine if the problem is widespread. If it is, turn off the main water supply and call a plumber.
     
  • If it's a single pipe, and you can reach the frozen section, try using a hair dryer, heating pad or portable space heater – just never leave it running unattended. Keep the faucet open and work up and down the pipe, starting at the faucet and working backward to the frozen section. Apply heat until full water pressure returns, then reduce the flow to a trickle until the cold snap ends.
     
  • An alternative method: Wrap the frozen section with towels soaked in hot water. Don't pour hot water directly on a frozen pipe, and don't use a propane torch or other open flame.

If these approaches don't work, or if you have a leaking or burst pipe, don't hesitate to turn off the main water supply and call in a licensed plumber. And, be sure to touch base with your insurance agent, too, preferably before a crisis. You'll want to know whether you're covered for burst pipes and the ensuing water damage

Water, Water, Everywhere

1/25/2019 (Permalink)

Water and moisture can cause both structural and content damage when unnoticed.  Even a small leak, left untreated, can lead to big loses. 

Because mold growth can begin in less than 48 hours, water damage should be handled by trained professionals who have the equipment and knowledge to treat the situation, regardless of the size.

If you experience a water situation there are some things you can do until help arrives;

  • Shut off the source of the water if possible or contact a qualified party to stop the water source.
  • Turn off circuit breakers for wet areas when access to the power distribution panel is safe from shock.
  • Remove as much water as possible by mopping and blotting.
  • Wipe water from wood furniture and remove from the wet area, if possible, otherwise place aluminum foil between furniture legs and wet carpet.
  • Remove from walls are wet area all items that are valuable or sensitive to moisture. e. – Paintings, art objects, computers, documents, etc.
  • Hang draperies with coated hangers to avoid contact with wet flooring.

If you have experienced water damage in recent months, call the professionals at SERVPRO Moline/Rock Island to access your situation and provide fast, effective clean up.

Defense Against Mold Growth

7/31/2018 (Permalink)

Prompt mitigation is is vital to avoid mold growth, which can be visible in as little as 24-48 hours under certain conditions.

  • Keep the humidity between 30 to 60 percent.
  • Provide for proper drainage away from building foundations.
  • Regularly inspect plumbing and appliances for leaks.
  • Keep gutters clean and make sure downspouts  are attached. 
  • Inspect the roof windows and other areas where water might  enter the building.
  • Respond  to all water intrusions immediately.

If you do everything right but still encounter water damage call SERVPRO for assistance.  Our trained professionals will work to mitigate damage and protect your belongings.  Our goal is to make it like it never even happened. 

Trust the SERVPRO brand--we're faster to any disaster!