Recent Posts

Flooring Material Options for Flood-Prone Basements

5/21/2019 (Permalink)

Storm Damage Flooring Material Options for Flood-Prone Basements Tile can be a good option for basement flooring.

If you get water in your finished basement during floods or heavy rains, chances are you’ve had to replace the flooring at some time or another. But what is the best material to put in a basement susceptible to water damage? While we all have certain flooring materials that we prefer, some are more resilient than others when it comes in contact with water. Regardless of the flooring you choose, the faster you clean up the water the better.

Carpet is a popular choice for basements. It makes it feel warmer and more livable. However, removing water from carpet and carpet pads can be difficult. If your carpet gets wet, you have to act very quickly to avoid mold growth. Carpet without a pad in your basement is a lot easier to salvage after water damage. We recommend calling SERVPRO right away in order to save your carpet, as we have specialty equipment that will work fast to extract the moisture and dry your carpet and pad. If your carpeting does not survive a flood, a great alternative is carpet tiles, which are easy to dry and/or replace.

Tile can be a great, low-maintenance option for your finished basement. Being made of stone or porcelain, tiles absorb very little standing water. In this way, tile flooring is essentially water-proof. Tile flooring is easy to clean and can individually be replaced if damaged.

Vinyl flooring is the best option for finished basements in flood-prone areas. It is 100% waterproof and is very easy to clean. Vinyl flooring also comes in a variety of styles, including tile and planking. In fact, many vinyl flooring options look identical to wood or laminate options.

Wood and laminate options can be quite problematic for basements, even if it does not flood. Because wood products are porous, they will absorb water. Even an overly humid basement can damage wood floors. Should your wood or laminate floors get flooded, they will almost always need to be replaced. This is because the material changes shape and warps as it absorbs water.

If you have questions about basement flooring, feel free to call SERVPRO!

How To Build A Camp Fire

5/17/2019 (Permalink)

Fire Damage How To Build A Camp Fire Camp fire using the teepee technique.

To make a good camp fire, you will need to start with 3 types of materials. First is tinder: these pieces are made up of small twigs, leaves and dried pine needles you can find on the ground. Second, you will need kindling materials: these are made up of small tree branches that are 1 inch in diameter or smaller. Lastly, you will need what is called fuel: this term refers to large pieces of wood, like big branches and thick logs. Fuel should be stacked upwind and away from the fire.

Once you have collected your wood, and of course have water on hand in case of a fire emergency, you are ready to build your fire. While there are many techniques for building a camp fire, a classic model is the teepee technique. You will want to take some of your tinder and start a small pile in the center of your fire pit. Then drive a long piece of kindling into the ground in the center of the fire pit. Then, to build the teepee, lean other long  kindling sticks against your center support pole. Do this until you have a structure that fairly represents a teepee, but try not to over load the center kindling pole.

Once you have your structure build, whether you have chosen the teepee technique or other trusted method, you will need to ignite the tinder within your structure with matches or a lighter. As the fire grows, continue to add more tinder. To help the tinder ignite, you may need to blow lightly at the base of your kindling structure.

Once your fire is strong and catching your kindling on its own, it is now time to add your fuel. Carefully add your larger wood pieces to your fire, while avoiding breaking your original structure. Once your fuel pieces start to burn, you have successfully build your campfire! Make sure to keep it to small, safe size and never add too much fuel.

For more information, call SERVPRO!

Reasons Your Sump Pump May Fail

5/6/2019 (Permalink)

At SERVPRO, we receive a lot of calls regarding flooded basements. A major cause of flooded basements is sump pump failure, especially during flooding or heavy rains. A number of things can go wrong with your sump pump, and it is important to act fast to fix it to avoid water damage. Below is a list of common reasons for sump pump failure:

Power failure

The most common and unavoidable case of failure is power outages. This can be disastrous if it happens during a flood or heavy rains, especially if you have a basement prone to seepage. The best way to solve this issue is to have a backup generator that you can activate in case of power outages. However, never run a generator inside your home.

Sump pumps can also be damaged during a power surge. For this reason, make sure to check your pump regularly. You can also install a power surge protection device.

Incorrect Size

If your sump pump is too small, it may have trouble keeping up with the relative amount of water. Pump size can be determined depending on the size of your basement. If you are unsure, contact a plumber to estimate the adequate pump size based on your basement square footage.

Inadequate Maintenance

Some manufacturers recommend that you run your sump pump every 2-3 months to ensure it I working properly. This can help you determine any possible issues and address them before the pump stops working when you need it most. Make sure to check for clogs in your pipe, check for proper operation of the float, test your back up pump, and make sure the air hole on the discharge line is not plugged.

If you have have water damage in your basement, call SERVPRO of Moline/Rock Island at 309-797-1199 to make it "Like it never even happened."

What to Know Before Burning Yard Waste

5/6/2019 (Permalink)

Spring is here and it is time to get our lawns back in order. Getting our yards clean can produce a lot of waste: grass, tree limbs and twigs, or other natural materials. While there are many ways to dispose of these materials, some find it easiest to burn them. If you are one of these people, make sure you are in compliance with local burn ordinances.

Once you understand the rules and regulations relative to your local jurisdiction, it is also extremely important to follow strict safety procedures in order to: remain compliant with local laws; stay safe and avoid fire-related injuries; and reduce likelihood of destruction of property. Once you’re ready to burn, following the guidelines listed below can insure you keep yourself and your surroundings safe:

  • Always check your local regulations regarding yard burns. Many localities throughout the Quad Cities have completely different rules that determine what you can burn, times and dates you can burn, and how far a burn must be from structures and public streets.
  • Make sure the conditions are right for burning. If it is windy, you should not burn, as fire can spread easily in close quarters. Also make sure your yard is not exceedingly dry, as this can pose a fire-spread risk.
  • You should not burn synthetic materials in your yard. This means no household items, garbage, or plastics of any kind. Stick to burning naturally occurring materials that come from your yard alone.
  • It is important to be aware of what is above your burn site. Always keep your distance from powerlines, tree limbs, and building overhangs.
  • Have at least 10 feet of clearance around your burn, as well as a barrier around your burn made of soil or rocks. It is also helpful to water down the earth around your burn to avoid spreading, especially if the ground is very dry.
  • Never leave your fire unattended. Once the fire appears to be out, drown the remains with water, then turn over all of the ashes and repeat. Do not leave the burn alone until it is entirely out.

For more information, feel free to call SERVPRO of Moline/Rock Island at 309-797-1199.

How to Prevent a House Fire

4/25/2019 (Permalink)

Damage caused by a fire can be extremely devastating for your family and home. By being prepared and taking essential precautions, such as regular safety checks, you can drastically reduce your chances of suffering the losses that come with fire damage.

Smoke Alarms

Make sure to test your smoke alarms at least every 6 months and to change the batteries as needed. Don’t ignore a “chirp”—if your smoke detector is chirping, the battery should be changed immediately to ensure it functions properly in case of a fire.

Heating Sources

Make sure to inspect heating devices in your home. Whether you have a forced air furnace or use space heaters, it is important to ensure that they are functioning properly to avoid a possible fire. This means changing filters or discarding heaters with damaged wires. In addition, your risk for a fire can be reduced substantially with yearly inspections.


Always be sure that nothing flammable is on or near your oven or stove top, such as curtains, potholders, rags, or paper towels. Also never leave burners unattended while you are cooking, as this is a leading cause of house fires. If you must leave the room, remove the pot or pan from the heating source and turn it off.


It is important to keep the lint trap on your dryer clean, as it can be a possible fuel source for an impending fire. For the same reason, make sure to check behind the dryer for stray lint or objects that may have fallen. Also, if you have a gas dryer, it is helpful to have it inspected once a year to ensure all connections are secure.

Electrical Cords

Always be aware of where cords are plugged in and that they are being used properly—this means not overloading outlets or power strips with too many electrical devices. Also watch out for any damaged wires and repair or replace them as needed. And remember, because electrical cords can produce heat, do not cover them with anything, such as with rugs or furniture.

For more information, please contact SERVPRO Moline/Rock Island at 309-797-1199.

How to Have a Safe Fire Pit

4/25/2019 (Permalink)

Fire pits are a great addition to your outdoor space and can be fun to gather around with family and friends. As the weather is getting nicer, they are a great excuse to get outside and enjoy spring. But as fun as fire pits can be, taking safety precautions is extremely important to avoiding possible fire-related disasters. Misuse use of fire pits can often lead to grass fires that can spread to neighboring properties, or worse: house fires. The following tips will help you enjoy your fire pit while also staying safe:

Placement of Your Fire Pit

  • At least 10 feet away from homes, other structures, and neighboring yards
  • Never place under a covered porch, low hanging tree branches, or mounted awnings
  • Make sure the surface under your fire pit is non-flammable

Preparing for Your Fire

  • Make sure no flammable materials are place near your fire pit
  • Create a barrier of rocks or cement blocks to keep fire contained (if you are not using store-bought)
  • If you are building your own fire pit, make sure the pit is at least 6 inches deep at center and at least 2 feet across

Starting Your Fire

  • Be conscious of wind direction and move flammable materials accordingly
  • Do not light your fire if it is exceedingly windy
  • For extra safety, you can use fire-starter sticks instead of lighter fluid

For more information, call your fire professionals at SERVPRO of Moline/Rock Island.

Why Choose SERVPRO for Duct Cleaning?

4/22/2019 (Permalink)

Why SERVPRO Why Choose SERVPRO for Duct Cleaning? Ducts can collect large amounts of dust and dirt build-up.

Your ventilation system is often the leading factor in poor indoor air quality. Routinely inspecting the ductwork at your home or business should be a high priority. Soiled air ducts can circulate odors, mold and irritating dust throughout your home or business. Rodents, insects or pests, dust, dirt, debris, bacteria, mold, or pollen: all of these factors can significantly reduce your air quality.

At SERVPRO, we provide cleaning services for your heating, ventilation, and air conditioning unit (HVAC). Keeping this system clean can potentially lengthen the life of your HVAC by allowing it to function at its peak condition; this can also save you money on utility bills and possible equipment repairs in the long run. We also offer sealing and coating to be sprayed in order to address odor issues or microbial concerns.

In other cases, duct cleaning is not always routine. Duct cleaning can become an essential service after a fire, smoke damage, or suspected mold growth. In case of a fire, smoke travels quickly through your ducts, especially if your HVAC system is running at the time. This can lead to ongoing odor issues in your home or business.

If you have a fire or need a routine cleaning service, SERVPRO of Moline/Rock Island is “Here To Help” with your duct cleaning needs 24/7!

SERVPRO Has the Capacity for Large Commercial Disaster Clean-ups

4/18/2019 (Permalink)

If you have a fire at your business, SERVPRO understands how important it is to get back to work as quickly as possible to avoid losses and keep your customers happy. In October of 2018, SERVPRO of Moline/Rock Island responded to a fire disaster at a large local manufacturer and distributor. An outside fire that made its way into the facility caused smoke and soot damage to their entire warehouse and much of the merchandise they distribute. For this company, stopping business was not an option. SERVPRO was able to accommodate this business and work around their schedules to ensure continuation of business and prevention of any further loss.

SERVPRO responded immediately to assess the damage and create a plan of action to work around their production facilities and employees. We worked closely with staff members and with their unique production schedule to minimize interruption with warehouse and office procedures. With light soot covering nearly every product and surface at the facilities, we worked with this business to meet their production and shipping deadlines. Because there could be no delays in the flow of production, there was no room for error. In one instance, SERVPRO was able to clean over 60,000 parts in only 3 hours. By the end of this job, this business was back to normal and functioning “Like it never even happened.”

This is just one an example of SERVPRO of Moline/Rock Island going above and beyond to accommodate local businesses. We are dedicated to restoring your business and avoiding business downtime. Whether you have a small business or a large commercial operation, SERVPRO has the skills and dedication to get the job done quick and with minimal interruption.

Why Choose SERVPRO for Odor Elimination?

4/17/2019 (Permalink)

Why SERVPRO Why Choose SERVPRO for Odor Elimination? SERVPRO professionals assess your odor source and present you with the best options for elimination.

Unpleasant odors can be tough to get rid of in your home or business. This is especially true following a fire. Even a small fire can cause oppressive odors to linger for years unless the soiled areas are properly cleaned and deodorized. Left untreated, the aftermath of the soot and smoke from fires can become permanent. This is because, as smoke and soot travels throughout your structure, residues and deposits can get left behind in hard to reach places; the longer this sits, the more time it has to soak into the affected surfaces or materials.

At SERVPRO, our highly trained technicians have years of experience cleaning and deodorizing odor sources. Whether you have odor caused by fire, mold, pets, or cigarette smoke, we have the experience and expertise to tackle any size job at your home or business. We do not simply cover up the orders with fragrances; instead, our team of professionals pin-point the exact location of your odor and eliminate the source. Once we identify the source, we use our own proprietary cleaning products designed to eliminate odors and prevent them from returning. This service also includes any items within range of your odor problem that also need treatment, such as furniture, draperies, floors, walls, HVAC systems, ceilings, and more.

If you are in need of deodorization services, call SERVPRO of Moline/Rock Island today at 309-797-1199 and we will make it “Like it never even happened.”

Choose SERVPRO for Commercial Cleaning Services

4/15/2019 (Permalink)

Commercial Choose SERVPRO for Commercial Cleaning Services SERVPRO works around your business's schedule.

As a business owner, you understand the importance of maintaining a clean and odor free office space, and how the appearance of your business reflects on your reputation. As everyday wear and tear gradually soils your office space, it can often be a challenge for your regular cleaner or janitorial staff to tackle the grime. Whether you have an odor problem, soiled carpet, or simply need general cleaning services, SERVPRO of Moline/Rock Island is “Here to Help.”

SERVPRO offers full service capabilities that deliver a deeper clean than your average cleaning company. With 24/7 service, we will respond quickly to assess the amount of soil and determine the best cleaning options.

Below you will find the various commercial cleaning services we offer:

  • Air Ducts and HVAC
  • Biohazard and Sewage
  • Trauma and Crime Scene
  • Carpet and Upholstery
  • Drapes and Blinds
  • Ceilings, Walls, and Hard Floors
  • Odor Removal and Deodorization
  • Vandalism

If your local business is in need of cleaning services, call SERVPRO of Moline/Rock Island today at 309-797-1199. We will make it “Like it never even happened.”